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E-Rate Information

Here you will find our E-Rate reference materials, including Form 470, RFP, as well as Q/A addendum.

 Helix FCC Form 470 2018-2019
 Helix E-Rate Request for Proposals (RFP) - 2018-2019
    (Network Switches, Firewall, Licensing and Maintenance Services)

Question 1: 
The RFP requests Cisco SKU WS-C2960X-48FPD-L however Cisco has an education SKU (EDU-C2960X-48FPD-L) which increases your free services from 1 year to 3 years. So you would receive 3 years of software updates, 3 years of TAC access, and 3 years services duration instead of the standard 1 year and in addition, you’d receive lifetime next-business-day (NBD) hardware replacement instead of the standard 3 years advanced hardware replacement (and to get the 3 years you’d have to renew the CON-SW in years 2 and 3), so it’s a really good deal. With that said, what is Helix’s preference – should we quote WS-C2960X-48FPD-L or EDU-C2960X-48FPD-L?

Answer 1: 
If the educational SKU is eligible for E-Rate funding then please use that SKU.

Question 2:
Page 1 and 4 of the RFP indicates that the school will complete installation however on page 6 it is unclear if Helix is asking for installation on the VMware Upgrade?  Can you please clarify.

Answer 2:
Helix will be installing the VMware upgrade.

Question 3:
Can we assume standard default power cord for US for the Cisco switches? (AC Power cord, 16AWG)

Answer 3:
Yes, that is correct.

Question 4:
Are any stacking modules needed on any of these Cisco switches? (C2960X-STACK, $1195 list each)

Answer 4:
No, we would like to connect them together in each of the IDFs with 10Gb Interconnect cables.

Question 5:
For the Cisco Smartnet option, what level of Smartnet did you want to consider?  Choices are 8x5 next business day hw replacement, 24x7 4 hour hw replacement, 8x5 4 hour hw replacement?  All choices include the 24 hour access to TAC of course.

Answer 5:
s we are going to maintain several spares in inventory, 8x5 4 hour hardware replacement would be preferable.

Question 6:
If bidder quotes the specific Cisco switch model that is called out in the RFP (WS-C2960X-48FPD-L), do the 5 questions in the RFP need to be answered?  My assumption is you’ve selected this model because it meets or you know those 5 requirement; the questions are more geared for bidders that chose alternate switches and you need to confirm they are sufficient.  These are the questions I am referring to from RFP:

Answer 6:
Yes, we are looking for that model or equivalent based upon these specs:

1. 10Mbps/100Mbps/1Gbps/10Gbps Ethernet inter-connectivity to the network (with a minimum of 48 copper 1Gb ethernet ports)
2. Ability to handle fiber connectivity for switch-to-switch connections
3. Power Over Ethernet (POE) to provide electrical power to our current VOIP phones and wireless access points (with a minimum distributed 740W capability)
4. Ability to be mounted in a standard size rack
5. Switch dimensions/space used in rack, generally described in “U” (1U units each)

Question 7:
(Regarding a VMware license key of ours that does not show up on VMware's site) Can you check on that second key?

Answer 7:
That license key is actually valid.  That instance/license of VMware was sold to us as a "pre-packaged" version of VMware on two Cisco UCS VOIP servers that we purchased.